A Guide to Cloud Business VoIP Systems for Small Business

A cloud business VoIP system for small business gives you the opportunity to reduce your IT overhead and provides you with various benefits that are not possible with a traditional landline phone system.

What is a cloud business VoIP system?

• A cloud business VoIP system is also known as a hosted PBX, hosted phone system, cloud phone system, or hosted VoIP system.
• It is a phone system that transmits calls over the internet. This type of phone system uses packet switching technology.
• A cloud VoIP system is hosted by a VoIP provider. This phone system is a versatile approach that provides you with scalability and advanced features compared to a landline phone system.

How is a cloud business VoIP system for small business different from an on-premises VoIP? Where does a landline phone system come into play?

• In a cloud VoIP system, the hardware equipment other than the actual phone is maintained by your provider and is not located on your premises.
• With on-premises VoIP, your company's hardware equipment is maintained by your own staff. Your company also bears the expense of purchasing these devices.
• A cloud VoIP system for small business phone calls can be implemented quickly and without much cost. Landline phones require a higher installation cost.
• Landline phones are best for small businesses that need customization and more control. Cloud VoIP is designed for small businesses that want to save more as their business grows.
• Landline phone systems can get quite complex as your business grows. Cloud VoIP can easily handle expansion and is cost-effective.
• Cloud VoIP systems give you more control, whereas with landline systems, you need to manage more. For the latter, you need IT resources.

What are the key features of a cloud VoIP system for small business?

• As a small business, you want to make the most of it without investing a lot of money.Fortunately, cloud VoIP can help you do that easily.
• The most important feature of a cloud VoIP phone system for small business is that it allows you to answer calls on your mobile phone when needed.
• You should be able to view call history and details and be able to collaborate with other tools.
• You should be able to easily transfer calls to the relevant person. There should also be a call filtering feature that can be used to identify callers.
• You should be able to choose phone numbers, including toll-free numbers.

What are the benefits of a cloud VoIP system for small business?

Here are the benefits of switching from a landline phone system to a hosted PBX:

• You don't need any infrastructure. This can save you a lot because you don't need an IT team to maintain the landline! Cloud-based phone providers take care of providing you with the means to use their services.
• The most important aspect is that you should have a strong internet connection. Once you have this, you can use this type of system from anywhere. This is an excellent choice if your business operates from multiple locations.
• You don't have to invest as much money as you would with a landline phone system. Landline phone systems are also quite expensive to maintain. Cloud VoIP systems save you the hassle of maintaining hardware and managing upgrades. You only pay a monthly fee. This gives you the freedom to change plans as your business grows.
• When it comes to scalability, cloud VoIP phones win hands down. Landline phone systems become difficult to scale as your business grows. Cloud phone systems offer you a simple and time-saving solution.
• Your employees can spend their time on other things that can make your company more efficient. With a landline phone system, your employees need to think about managing calls. With a cloud business VoIP system for small businesses, they don't have to spend a lot of time answering calls.

Are there any disadvantages of a cloud business VoIP system for small businesses?

• Cloud VoIP system is amazing, but it also has its own disadvantages.
• Since everything depends on your internet connection, your ISP should ensure high availability. This will affect your calls and may cause you to miss important calls.
• A second internet connection from another provider may help to solve this problem.
• If you move to a cloud-based system, you will need to purchase additional equipment. This may include additional Ethernet utilities such as cables and routers to meet your needs. However, this is nothing compared to the cost of a landline phone system.
• These issues are relatively negligible compared to the advantages of this type of phone. Moreover, if you have a good ISP, you will not face many problems.